Your Subscription & Billing

Learn how to modify your subscription, add a payment method and manage your account billing

Billing Cycle

You will be billed on the same day that your account was activated every month.

Failed Payments

If your payment fails, we will inform you and attempt to charge your card again in 24 hours. If it fails again, we will retry in 3 days and 3 days after if that fails. If the 3rd payment retry fails within 7 days of your initial failed payment, your account will be cancelled.

Cancelled Accounts

If your account has been cancelled due to a failed payment, you will no longer be able to accept orders. However, your store will still remain online and all your information will be kept.

Re-Activating Your Subscription

If your account is cancelled, add a valid payment method to re-active your subscription.

Refunds

Refunds will only be provided if our platform fails to meet its stated role when being used. Please contact us to discuss this.